Magellan
We help trucking companies stop running on pressure, memory, and last-minute fixes.
Most carriers can buy compliance help, software, recruiting support, training, forms, and consulting.
Most carriers can buy compliance help, software, recruiting support, training, forms, and consulting.
The problem is that those pieces usually do not connect.
A company may have a TMS, driver files, safety meetings, recruiting activity, maintenance records, and training materials — but still have no clear operating rhythm. Work gets done, but ownership is unclear. Records exist, but nobody can quickly prove what is complete. People know what to do, but the process changes depending on who is handling the problem.
Magellan was created to fix that gap.
We help transportation companies connect compliance, safety, training, recruiting, maintenance, operations, TMS workflow, and management review into usable operating systems.
Growth needs structure.
More trucks bring more records, handoffs and decisions. Without a shared way of working, each department keeps turning back to the owner.
- Why Magellan exists
- We help turn operating knowledge into written procedures, practical training and clear responsibilities, so the team can follow the work from start to finish.
- Driver files
- Safety follow-up
- Freight paperwork
- Practical training
- Recruiting processes
- TMS workflows
- Management visibility
- Clear responsibilities
Every question. Back to you.
A dispatcher needs a decision. Safety needs a document. Accounting needs an explanation. Each question seems small. Together, they consume your working day.
- 01 / The owner bottleneck
- Dispatch — “Can we send this truck?”
- Safety — “Where is the document?”
- Accounting — “Who can explain this?”
- New employee — “What do I do next?”
- One person. Every department.
- You.
- Dispatching. Checking. Explaining. Solving. Training. Starting again.
- What gets pushed aside
- Time to run the business.
- Planning, developing people and building a company that can work without your constant involvement.
- When the company cannot function without you, ownership becomes another full-time job.
- Build an asset that can operate beyond you.
Make the work clear. Then teach it.
When instructions are passed on only in conversation, useful knowledge can leave with an employee. Writing it down gives colleagues a reference they can use long after training.
- 02 / Knowledge that stays in the company
- A role should answer five questions.
- What must be done each day?
- What needs to be checked?
- What does completed work look like?
- Who needs to receive the information?
- When should a problem be escalated?
- A login is a starting point. Understanding the job takes training.
- A new hire needs more than access to files and software. Role-specific training connects the written procedure to a real task, a completed example and the decisions the employee can make.
- Explain — Define the task, its purpose and the person responsible.
- Demonstrate — Show the process, the checks and a completed example.
- Practice — Let the employee work through the task using the written procedure.
- Support — Set a clear point of contact for questions and exceptions.
- A path to independence for the employee. Room to manage for the owner.
Technology should move the work forward.
CarrierFlow TMS is our transportation management system for daily carrier work. It helps the team find records, review information and hand work to the next department.
- 03 / The standard for our software
- The daily friction
- Chasing a record. Holding up a truck.
- Safety needs a record before a review can be completed. The file is missing, so someone calls the driver, asks a colleague and waits. If dispatch depends on that review, the truck waits too.
- Call the driver
- Ask a colleague
- Wait for the file
- A useful workflow
- The right information. A clear next action.
- Put the required record, the responsible person and the next step in a workflow the team can follow.
- Can the responsible person find the record?
- Is the next task clear?
- Can the next department see what is complete?
- Can the owner review exceptions without chasing updates?
- The measure is practical: what gets better in the working day?
People, knowledge and systems. Built to work together.
- 04 / One approach
- Consulting — Find the gaps. Identify where responsibilities overlap, handoffs break down or employees need clearer instructions.
- Documentation — Make it repeatable. Give employees procedures and forms they can refer to while completing recurring tasks.
- Training — Prepare the people. Help new and existing employees learn a role and use the company’s procedures in their daily work.
- Software — Connect the work. Build CarrierFlow TMS around the records, task status and department handoffs the work requires.
- Paperwork packages, Courses and CarrierFlow TMS have their own scope and purchase terms. Buying one does not automatically include the others.
What Magellan focuses on
We focus on the records, operating procedures and department responsibilities US carriers need to manage daily work. These are the areas that shape our documentation, training and process support.
- 05 / The operating detail
- Driver and safety compliance — Driver qualification (DQ) files, onboarding records, medical cards, motor vehicle records (MVRs), Drug and Alcohol Clearinghouse documentation and annual reviews.
- Hours of service and operations — Hours of service (HOS) records, electronic logging device (ELD) supporting documents, log edits, unassigned miles and review routines.
- Maintenance and equipment — Driver vehicle inspection reports (DVIRs), preventive maintenance schedules, annual inspections, repair tracking and out-of-service follow-up.
- Risk and audit organization — Accident registers, crash files, roadside inspection reports, corrective actions, Compliance, Safety, Accountability (CSA) and DataQs evidence packets, and root-cause analysis.
- Business credentials — Operating authority, MCS-150 records, portal access, insurance documentation, BOC-3 paperwork and renewal calendars.
- Process control — Policies, standard operating procedures (SOPs), employee acknowledgments, task trackers and management review records.
- CarrierFlow TMS workflow mapping, recruiting processes and management tracking can involve work beyond the selected paperwork package. Package inclusions are described in the Paperwork section.
Find the paperwork your company needs.
Compare Basic, Standard and Premium. Each includes a paperwork review after confirmed payment, a written report and a meeting to recommend the right scope. The management-system paperwork does not provide ISO certification.
- 06 / A place to start
- Basic — Operational policies, procedures, forms and tracking workbooks for a consistent way of handling daily paperwork.
- Standard — Basic plus paperwork for an ISO 9001 quality management system, additional policies and procedures, and applicable specialist paperwork agreed after review.
- Premium — Standard plus paperwork for ISO 14001 environmental and ISO 45001 occupational health and safety management systems, further expanded policies and procedures, and applicable specialist freight controls agreed after review.
What Magellan is not
- Magellan provides operational documentation, systems frameworks, workflow design, consulting, and training materials. The work is educational and operational in nature.
- Magellan does not provide legal advice, agency representation, citation defense, court representation, civil penalty response, safety rating appeals, employment-law guidance, contract interpretation, or state-specific legal analysis. Legal matters should always be directed to a qualified attorney.
Give yourself room to run the business.
We help US trucking companies build a shared way of working that remains in the business as people join, roles change and the company grows.
- Our purpose
- Employees need written guidance they can return to when a colleague is away or an unfamiliar situation comes up.
- Owners need enough visibility to judge the result and decide when their involvement is necessary.
- The question guiding our work:
- Can the team complete the work, explain the result and keep moving without every decision returning to you?
Common questions
What makes Magellan different?
We look at what happens between departments, where an incomplete record or unanswered question can hold up someone else’s job. That means considering the handoff as well as the individual task, with the aim of reducing routine questions that return to the owner.
Where should a carrier start?
Compare Basic, Standard and Premium in the Paperwork section. All three include a review of your existing paperwork after payment is confirmed. We send written findings and a document-gap list, then meet with you to discuss the package and any additional work you need.
Is this legal advice?
No. Magellan provides operational documentation, consulting, training, and support materials. Legal questions should be reviewed with a qualified attorney.
Does Magellan guarantee audit results or DataQs outcomes?
No. No paperwork system can guarantee agency, court, audit, insurance, broker, shipper, or enforcement outcomes. The value is a stronger structure, cleaner records, clearer ownership, and review-ready documentation.